I recommend you follow the below steps and check if it helps.
If you wish to show appreciation for my efforts, mark my post as Accept as Solution.Your feedback counts!
Cheers!
Hello Raj,
Thank you very much for your kindly advices.I have followed your instructions.I have an original setup DVD for this machine but do not start automatically.So itts to be must do manually.My question: What is right exe for starting to build printer in PC?
DeviceSetup.exe OR DeviceSetupLauncher.exe pls...???Because DeviceSetup.exe do noy react and DeviceSetupLauncher.exe react with wwindows about install a new printer and/or software.
Rej sorry,this windows is do not about install a new printer,BUT CONNECT a NEW PRINTER.Sorry.
Now I have downloaded full version for my OS: but impossible to open this exe too.Do not starting to install-.Absolutly.
File size File Name HP Officejet Pro 6830 e-All-in-One Printer series Full Feature Software and Drivers 186.8 MB OJ6830_74.exe
Welcome to the HP Forums!
We need to perform a semi-full reset to fix this issue. However, as the steps to perform a semi-full reset are confidential and specific to your printer. I will be sending you a private message please watch your inbox for more information.
Let me know how it works and you have a good day ahead.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care!
Cheers!
our system runs on linux (Ubuntu 18.04) and we tried installing printer to it but its not getting installed and the printer is not printing kindly give us help in this as we have more HP printers all were in the same situation but the product name sare different
Welcome to the HP Support Community.
Let's try to reset the Printer here:
Turn the printer on, if it is not already on.
If the issue persists, please perform the remaining steps from this document: https://support.hp.com/in-en/product/hp-officejet-6600-e-all-in-one-printer-series-h711/4322968/document/c03081973
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
Welcome to the HP Support Community.
Let's try to do a root uninstall and reinstall of the software:
Unplug any USB cable, if any, before doing this.
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Open up the run command with the "Windows key + R" key combo
14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.
15.) Restart the computer.
Once done, please download and install the software from here:
https://support.hp.com/in-en/drivers
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I recommend you delete the driver and root level and retry, follow the steps below:
1) In Windows, search for and open Programs and features
2) Select your HP Printer
3) Select Uninstall
4) In Windows, search for and open Devices and printers
5) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’
6) Open up the run command with the “Windows key + R” key combo.
7) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe”
😎 Click on the “Drivers” tab
9) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10) Select Ok
11) Select Apply and Ok on the Print Server Properties windows
12) Close Devices and Printers.
Now, download and install the full-featured software from here.
Also, refer to the document HP Printers - Print Driver Settings Guide (Windows) for help on adjusting the print settings.
Keep me posted.
i have a cp4525 that has paperless mode on it and I don't know how to fix it
can someone help me
Make sure the ink cartridges and papers are installed on the printer
Try making a standalone copy and check if that works.
Connect the Printer and the MAC directly using a USB cable.
Using a USB hub is not recommended.
Make sure to connect the USB cable to the USB 2.0 port on your MAC
Once connected, check if the printer is detected on the MAC:
USB 3 devices appear under USB 3.0 Bus, and USB 2 devices appear under USB 2.0 Bus. The printer should be under the USB 2.0 Bus
Now, install the printer using Airprint driver
Please ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:
1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.
3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.
4.) Click the plus sign, click Add Printer or Scanner, click the printer name.
5.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Then click Add.
6.) Try to print.
For more info on setting up the printer, refer to this link.
Let me know how this goes.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Hello - I read through your prior suggestions regarding how to get the HP laserjet3600n to print in color.
I have a few things going on - firstly - it only prints in greyscale... I checked the preferences and it is set print in color. It does not do so
and sometimes I have to run the trouble shooter for the printer to activate and print over a wireless network. I'd be happy solving the first problem - ie it prints only grey.
any suggestions would be very much appreciated. I have upgraded firmware - reloaded the driver - cold reset the printer - none of these help - thank you in advance
Thank you for replying with below. However, your solution still did not work. Please suggest another solution. Thank you.
Please perform a printer reset
- Turn on the printer.
- Wait until the printer is idle and silent before you continue.
- Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
- Remove the ink cartridges from the printer.
- With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to a wall outlet.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer, if it does not automatically turn on.
- The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
- Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
- Reinsert the ink cartridges, and then close the ink cartridge access door.
- If you receive a prompt to print a calibration page, do so.
Also update the Firmware from this Link: https://support.hp.com/in-en/document/c02919168
This did not solve the problem. Any other solutions?
Update: now all appears to be working - I am not sure exactly what caused this to work - however I performed the following:
1. Cold Reset of printer
2. Uninstall driver programs and printer
3. Restart computer
4. Powered down router and printer - restarted router - then printer
5. Reinstalled programs and drivers
now all works - thank you.
HP Print and Scan Doctor FAILED TO PRINT TEST PAGE with a not useful error message
Believe it or not Microsoft Tech support solved the problem !
From a CMD window (running as Administrator)
net stop spooler
DEL /F /S /Q %systemroot%\System32\spool\PRINTERS\*
net start spooler
Not sure why that worked, but it is still working after a reboot.
Dear sir,
I purchased yesterday 1 new printer HP 415 and I want to bring in my country but I want to test without opening cover When I connect the power cord without putting ink and printer head I want to just check it is power on or off and display on to check but display I didn't get there is any number so can you give me any information when it will be show number have to put ink and printhead? I make it on only for 20 second for testing a display.
Welcome to the HP Support Community.
Let's perform a network reset: Press and hold the Wireless button ( ) and the Cancel button ( ) from the printer control panel together for three seconds.
Once done, connect the Printer to the new Wi-Fi
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Can anyone recommend a safe driver for the 5100C as HP does not support this scanner. Something that generally works!
Have you tried using the single-cartridge mode?
Did you make any changes to the printer recently?
Refer to the document HP DeskJet 2130, 2529 Printers - Ink Cartridge Errors for help.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!