Quantcast
Channel: All Printer Setup, Software & Drivers posts
Viewing all 209138 articles
Browse latest View live
↧

Re: twenty seconds timeout in UPS driver because of port 3910

June 25, 2019, 7:37 am
$
0
0

The solution to the problem is to disable first Web Service Print on the printer and then

add the Printer on the Printserver.

If Autodetect is used and WS Print is enabled, Windows will somehow detect port 3910, because its lower than 9100

and somehow stores this information.

The Windows "port dialog" does not show this, its shows "lpr printing port 9100", but as said, somehow the UPD Driver

now knows that WS Print was enabled during port creation and uses this later and the timeout occurs.

 

Only disabling the WS Print feature, after the port was added, does not work too, the printqueue must be added

after WS Print is disabled.

 

 

no_ws_config.png

↧
Search

Installing new printer- no IP address showing

June 25, 2019, 7:37 am
$
0
0

Trying to set up new Envy Photo 6200 - all went well until printer displayed a tick and connected to our wi-fi hub, then froze on 'waiting for web services' so didn't get to displaying any IP address.  Any suggestions please?

↧
↧

Re: HP Envy 4512 Printer Driver

June 25, 2019, 8:06 am
$
0
0

Thank you so much for your reply and the very detailed instructions to follow. Your suggested solution did solve the problem. I sincerely appreciate the quick turnaround time.

Gary 

↧

Re: HP Envy 4512 Printer Driver

June 25, 2019, 8:13 am
$
0
0

 

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

↧

Re: Wps won't work

June 25, 2019, 8:17 am
$
0
0

, Welcome to HP Support Community!

 

Use the HP Smart app to connect the printer to your wireless network.

  1. Make sure your computer is connected to your wireless network.

  2. On your computer, download and install the HP Smart app from the Microsoft store.

  3. Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.

  4. Press and hold the Wireless and Cancel buttons until the Wireless light and Power light starts to flash. You must complete the network setup within 2 hours.

  5. On your computer, open HP Smart, and then click the Printer icon 

  6. Click Set Up a New Printer, and then click Continue.

    HP Smart searches for printers on your wireless network.

  7. Select your printer, and then click Continue.

  8. When prompted, type the WEP or WPA key (network password).

    If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password.

  9. After the printer connects to your wireless network, click Continue, and then click Exit Setup.

    Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

This document HP Printers - Using the HP Smart App (Windows 10) will teach you how to use the app for printing and scanning.

 

Let me know if this helps.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

↧
↧

HP Smart says printer status unknown?!?!

June 25, 2019, 10:22 am
$
0
0

Hi, I have a fairly new Envy 5000.  ALl was fine but recently the HP Smart application keeps showing that the printer status is unknown?  I can print but things like ink levels i can't access from the applictaion which surely can't help with the online ink supplies??

I have uninstalled it and added it again.  I have tried it with and without a cable but no difference..  Any ideas appreciated.

 

Thanks

↧

HP Photosmart 8150 Stopped working after Win 10 update

June 25, 2019, 10:28 am
$
0
0

My HP Photosmart 8150 stopped working after a small win 10 update. 3 years it was working fine under windows 10, - but now it stopped..  But if I install the HP Photosmart 8150 printer on a other win 10 PC ( full win 10 updated) where the printer never before was installed before, - then its working fine. Which mean the problem cannot be caused due to completely  outdated drivers (software) or how ?

 

↧

Printhead alignment

June 25, 2019, 10:59 am
$
0
0

My printer stopped printing the Cyan color. I replaced the cartridge with a HP Cyan cartridge, still no luck. Ran a diagnostic and it said to uninstall and reinstall my drivers, which I did. still not printing the cyan. I ran the aligned the print heads from the diagnostic page and the printer and it keeps saying the alignment failed. I've turned the printer off and back on, cleaned the print heads, made sure there's perfectly straight paper in and I'm still not able to get it to print the color or give me an okay alignment message

↧
Search

HP Photosmart 7520 Setup Cartridges

June 25, 2019, 11:23 am
$
0
0

Hi there.

 

I recently was gifted an HP Photosmart 7520 Printer from someone who "Used and threw away" the setup cartridges for their own printer. I bought all the correct HP ink cartridges but am still prompted with "Use SETUP cartridges provided with printer". Is there any way to bypass this or did I just waste $100 on ink?

 

Thanks for your help!

Chris

↧
↧

trying to reconnect my HP Office Jet 6600 printer to my MacBook Air computer

June 25, 2019, 11:29 am
$
0
0

I am trying to reconnect my HP Office jet 6600 printer to my MacBook Air computer

↧

HD4650 not printing properly

June 25, 2019, 11:48 am
$
0
0

i have looked through other peoples posts about this issue and gone through all the troubleshooting. this printer does not work properly. if we scan and print no issues, same with tests pages- no issues. but if I print from Microsoft word- doesn't print- no errors, just blank pages. if I print from Microsoft excel every 3rd line doesn't print. 

↧

Re: Printer will only print part of Barclays pdf statements

June 25, 2019, 12:16 pm
$
0
0

Did you get this resolved as my printer is doing the same.

I've checked all the ink levels and they are fine it just seems to be Barclays bank statements that won't print 

↧

Re: Connection of HP Deskjet 1510 series

June 25, 2019, 12:18 pm
$
0
0

, Welcome to the HP Support Community!

  • Obtain a USB cable less than 3 m (9 ft 10 in) in length.

  • There is an available USB port on your computer and the printer: If you connect through a USB hub or docking station, the printer might not receive enough power to properly operate.

  • Do not connect the USB cable yet, While installing the drivers you will be prompted to connect the USB cable.

  • If you have already tried to install the printer, perform clean uninstallation of the same.

Clean uninstallation of Pre-installed HP drivers

  1.  In Windows, search for and open Programs and features 
  2.  Select your HP Printer 
  3.  Select Uninstall 
  4.  In Windows, search for and open Devices and printers 
  5.  In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
  6.  Open up the run command with the “Windows key + R” key combo. 
  7.  Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
  8.  Click on the “Drivers” tab 
  9.  Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
  10.  Select Ok 
  11.  Select Apply and Ok on the Print Server Properties windows 
  12.  Close Devices and Printers, restart the computer.

Click here to download the HP Full-featured driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

↧
↧

OCR does not work with OfficeJet Pro 9010

June 25, 2019, 12:21 pm
$
0
0

Hi,

 

I bought a new HP OfficeJet Pro 9010 and configured it now.

All my systems are macOS 10.14 Mojave (or iOS 12).

 

I installed HP Smart App for macOS and tried really everything:
- Scan document with HP Smart App

- Scan document on the printer (scan 2 e-mail)

 

All scanned PDF documents aren't searchable, so OCR does not work. I also tried the scanner app integrated in macOS, no chance.

 

How can I scan searchable PDF documents (OCR) with this printer? 😕

 

Thanks in advance,

Dennis

↧

Re: Printer will only print part of Barclays pdf statements

June 25, 2019, 12:23 pm
$
0
0

 

Hello,
Thank you for posting in this thread. Unfortunately, based on when the last response was made, I have closed this thread to help keep comments current and up to date. I recommend starting a new thread for your issue by clicking here: https://h30434.www3.hp.com/t5/forums/postpage

To be more helpful with your post, you may add key information if you wish:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A

2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit

3. Error message (if any)
• Example: ""Low disk space"" error in Windows

4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.

If you have any other questions about posting in the community, please feel free to send me a private message.

Thank you.

↧
Search

envy 5660 no touch screen sounds

June 25, 2019, 1:05 pm
$
0
0

no sounds when using touch screen

↧

Re: Connection of HP Deskjet 1510 series

June 25, 2019, 1:44 pm
$
0
0

It worked, thank you very much!

 

Nick

↧
↧

Re: WIRELESS. HAS ANYONE RESOLVED THE ISSUE WHERE THE PRINTER NO LONGER RECOGNIZES THE ROUTER PAS...

June 25, 2019, 2:27 pm
$
0
0

, Welcome to HP Support Community!

 

To provide you with an accurate solution, I would like to know the following:

  • Are you able to connect other devices to the router?
  • Did you check if the router firmware is updated? You can check with your ISP for the same.
  • Was the printer connected before to the router?

Keep me posted for further assistance.

 

↧

Can't print

June 25, 2019, 3:06 pm
$
0
0

I have a HP Envy 7640 printer and when we installed HP Photo Creations I can no longer print. I get a configuration error 0x80004005.

↧

Re: Installing a HP6950 printer

June 25, 2019, 3:15 pm
$
0
0

 

I recommend you delete the driver and root level and retry, follow the steps below: 

  

1) In Windows, search for and open Programs and features 

2) Select your HP Printer 

3) Select Uninstall 

4) In Windows, search for and open Devices and printers 

5) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 

6) Open up the run command with the “Windows key + R” key combo. 

7) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe”

😎 Click on the “Drivers” tab 

9) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10) Select Ok 

11) Select Apply and Ok on the Print Server Properties windows 

12) Close Devices and Printers.

 

Now, try to install the printer using Windows Built-in Drivers. Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help.

 

Try to print.

 

Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

↧
Viewing all 209138 articles
Browse latest View live
Search
<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>