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Re: hp 5252 ERROR CODE 0X00829C98 HW WATCHDOG C

April 15, 2019, 2:33 pm
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,

 

Thank you for posting your query on HP Community,

 

Let's try to reset the Printer here as it helps in removing any stored static electricity from the Printer which might be causing these issues.

  1. Turn the printer on, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Unplug the power cord from the wall outlet.
  5. Wait at least 60 seconds.
  6. Plug the power cord back into the wall outlet.
  7. NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
  8. Reconnect the power cord to the rear of the printer.
  9. Turn on the printer, if it does not automatically turn on.
  10. Wait until the printer is idle and silent before you proceed.

Also, let's try a firmware upgrade: https://support.hp.com/in-en/document/c02919168

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

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Re: Desktop icon opens DeviceSetup.exe.

April 15, 2019, 2:53 pm
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, Welcome to HP Support Community!

 

HP Print and Scan Doctor detects missing printer software or problems that might be resolved by installing the latest software.

Download and run the HP Print and Scan Doctor.

 

You can also try root level uninstallation and reinstallation of the printer drivers-

  • In Windows, search for and open Programs and features 
  • Select your HP Printer 
  • Select Uninstall 
  • In Windows, search for and open Devices and printers 
  • In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
  • Open up the run command with the “Windows key + R” key combo. 
  • Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
  • Click on the “Drivers” tab 
  • Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
  • Select Ok 
  • Select Apply and Ok on the Print Server Properties windows 
  • Close Devices and Printers.

You can download and install the latest printer software from here.

 

Let me know if this helps.

Cheers :)

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

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Re: WIreless Connection

April 15, 2019, 3:04 pm
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,

 

Welcome to the HP Support Community!

 

Are you getting any error when you print?

Are you able to make a copy?

 

Meanwhile, I recommend you run the print and scan doctor and it will automatically detect and resolve the wireless issues.

 

Here is how it is done.

  1. Download HP Print and Scan Doctor.

  2. Run HPPSdr.exe from the download location on your computer.

  3. Once HP Print and Scan Doctor opens, click Start, and then select your printer.

    • If your printer in not in the list, turn it off and on, and then click Retry.

    • If there is a connection problem, follow the instructions in HP Print and Scan Doctor.

  4. If a screen prompts you to turn on printer updates, click Yes.

  5. If a screen prompts you to make your printer the default printer, click Yes.

  6. Try to print. If the printer remains offline, continue to the next step.

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution.Your feedback counts!

 

Cheers!

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Re: New printer is not recognised by any devices .wireless icon continues to flash.

April 15, 2019, 3:08 pm
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, Welcome to HP Support Community!

 

Blinking wireless light refers to a condition where the printer is not connected to the network.

Try the following steps to connect your printer to the network:

 

1. Press and hold the Wireless button ( ) on the printer for more than three seconds to start WPS push mode. The Wireless light starts blinking.

2. Press the WPS button on your router.

NOTE: The product begins a timer for approximately two minutes while a wireless connection is established.

If the printer connects successfully, the blue Wireless light stops blinking and remains on.

 

Now you can install the printer on your computer. Make sure the printer and the computer are on the same network.

For Mac-

  1. Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners
  2. Click the plus + sign, click Add Printer or Scanner, click the printer name and then continue to the next step.
  3. Confirm AirPrint or Secure AirPrint displays in the Use or Print Using menu, and then click Add
  4. Try printing.

 

For Windows-

  1. Go to HP Customer Support - Software and Driver Downloads, enter your printer model, if prompted, and then confirm the operating system version is correct.

  2. If a Let's identify your product to get started page displays, click Printer, type your printer model number, and then click Submit.

    The software results page for your printer displays with the default operating system selected.

  3. If you need to change the operating system, click Change, select your version, and then click Change.

  4. Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options.

  5. When prompted by the installer to choose a printer connection option, complete the setup.

  6. Try printing.

Let me know the outcome.

Cheers :)

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

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Re: Desktop icon opens DeviceSetup.exe.

April 15, 2019, 3:22 pm
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HI,

already tried these step, with no result

I uninstalled software, uninstalled al the files, run the system file checker 

rebotted, reinstalled and installation as usual hang here :

1 setup conitune to loop here.PNG

 

anyway at this stage the printer has been installed (not the fax).

i reboot.

i run hp printer and scan doctor

the utility find the printer,

3 hp doctor find the printer.PNGit execute some tests and then it gave this error when trying to tet TWAIN :

4 hp twian error.PNG

 

 

pls don't tell me to use HP smart as it has less option than printer assistant.

 

Waiting for your reply

Fabrizio 

 

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CONFIGUATION PROBLEM WITH PRINTER

April 15, 2019, 3:28 pm
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I HAVE A LENOVO LAPTOP AND WHEN I TRY TO PRINT I AN GETTING THIS MESSAGE: yOPUR PRINTER HAS EXPERIENCED AN UNEXPECTED CONFIGUATION PROBLEM  0X8007007e. I AM ABLE TO RUN TEST PRINTS FROM BOTH PRINTERS. ONE IS AN HP OFFICEJET PRO 8710 THE OTHER IS A BROTHERS MVC-7860DW.

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Re: HP Office Jet 4650 validation

April 15, 2019, 3:54 pm
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,

 

Thank you for posting your query on HP Community,

 

Let's try these steps here: 

 

Let's run HP Print and Scan Doctor -

Click on this link to download and run HP Print and Scan Doctor  

 

If the issue persists, Let's uninstall the printer from the root level and then reinstall it.

  • Press “Windows key” + “r” to get the “Run” window.
  • Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service.
  • Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder.
  • Go to services again - Start the print spooler.
  • Now check for issue resolution.
  • If the issue persists, also try clean installing the printer drivers. Here are the steps:
  • First, unplug the USB cable from the printer if present.
  • Go to Control panel – Programs and feature – Select all the HP OfficeJet printer entries and uninstall them.
  • Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
  • Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.
  • Under print server properties, go to drivers - remove any entry there as well.
  • Again, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
  • Restart your computer.
  • Please click here  (Please select the correct Operating system and version of Windows before downloading and installing the full feature software for this printer).
  • Connect the USB cable if prompted and follow the on-screen instructions to complete the installation.

Let me know how it goes!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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Re: Downloaded and installed EN5660_Full_webpack_40.13.1176 Printer drivers not found

April 15, 2019, 4:01 pm
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Thank you Sandy.  I wish the last HP update to my printer hadn't wrecked my HP ENVY 5660 world.  Thankfully you helped me put it straight.

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Re: CONFIGUATION PROBLEM WITH PRINTER

April 15, 2019, 4:04 pm
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How do I remove an old printer off my android phone

April 15, 2019, 4:09 pm
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When I am asked to select a printer the only printer shown is the old one.  New one is wireless and is connected but does not appear to be "seen" or read.

 

 

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Re: HP Officejet Pro 8710 unable to get it to work/print

April 15, 2019, 4:26 pm
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Hello KrazyToad,

I wanted to let you know that somehow the printer has 'behaved' and printed when I required it, so for now I think I will close this ticket and certainly keep your instructions above just in case.

 

You can't imagine how grateful I am to you and to all the people in the forum who take the time to help people like me, who have no idea about technology.  THANK YOU SO VERY MUCH!!!

 

And, even though I don't mean to be rude, I hope I don't have to talk to you again in a long time! ☺☺☺

 

Happy Easter, Arke

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Re: It worked great until 0x8007007e

April 15, 2019, 5:25 pm
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I tried all of your suggestions many times and it doesn't help the problem. In fact, uninstalling and reinstalling the software and drivers from the HP website only causes me to lose color printing capabilities. The option to print photos or change the ink cartridge from which you print is completely missing from the software package you download online from HP. I had to reinstall all the software and drivers from the original disk that came with the printer and have had to accept the loss of the updated features I had before the Windows 10 64-bit update occurred. And, the original software and drivers do nothing to fix the problem of not being able to print from a Windows application anymore. I still get the "unexpected configuration" error message and code. Thanks for trying to help, but I still need to find a way to get this problem resolved. I had a multi-hour remote access support session with a Microsoft level 2 tech and he couldn't figure out how to fix the problem either.

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Re: It worked great until 0x8007007e

April 15, 2019, 5:45 pm
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Please  let me know if you were able to fix this problem. I too im dealing with the exact same problem 

Thanks pete

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Re: Unable to install driver for Laserjet M1136MF on my windows 8 64 bit system

April 15, 2019, 5:50 pm
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,

 

Welcome to HP Support Community,

 

Let's start off by running Windows update troubleshooter: 

Download and install the troubleshooter from this link.

 

Now try to perform Windows Updates - 

 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

 

Now run HP Print and Scan Doctor: 

If you are facing any issue while using the printer then try using HP Print and Scan Doctor (PSDR). PSDR is an automated tool which can diagnose and resolve printing and scanning problems. Please go to this link: HP Printers - Using HP Print and Scan Doctor (Windows)  to download and run HP PSDR. Once you open the program, select your printer and click on “Fix Printing” to automatically diagnose and fix the issue.

 

I suggest you uninstall the printer drivers from the root level and then reinstall them by following the below steps:

  • Press “Windows key” + “r” to get the “Run” window.
  • Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service.
  • Now again open "Run" - Type “spool” and OK - Go to PRINTERS folder - delete everything in that folder.
  • Go to services again - Start the print spooler.
  • Now check for issue resolution.
  • If the issue persists, also try clean installing the printer drivers. Here are the steps:
  • First, unplug the USB cable from the printer if present.
  • Go to Control panel – Programs and feature – Select all the HP LaserJet printer entries and uninstall them.
  • Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
  • Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.
  • Under print server properties, go to drivers - remove any entry there as well.
  • Again, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
  • Restart your computer.
  • Please click here to download and install the software.
  • Connect the USB cable if prompted and follow the on-screen instructions to complete the installation.

Let me know how it goes!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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It worked great until 0x8007007e

April 15, 2019, 6:06 pm
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Please  let me know if you were able to fix this problem. I too im dealing with the exact same problem 

Thanks pete

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Re: Downloaded and installed EN5660_Full_webpack_40.13.1176 Printer drivers not found

April 15, 2019, 5:58 pm
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Good to know that issue is resolved.

Feel free to contact us in future if you need any  assistance.

 

Please mark my post as an accepted solution so that it benefits several others.

Cheers.

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My HP 6700 Officejet is hung up and wont print.

April 15, 2019, 6:07 pm
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My officejet 6700 is hung up and wont print.  Wireless connections are good.  Will print test page and all ink is original HP.  I have tried uninstalling and reinstalling software and drivers to no avail.  Any help would  be appreciated

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HP DeskJet 3700 won't come back online after changing router

April 15, 2019, 6:17 pm
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My family recently changed our router, and when I sat down to reconnect my printer to the network, I couldn't get it to come back online or reconnect. I have the HP DeskJet 3752. I've been able to fix it in the past, but for some reason, it won't cooperate now. If anyone has any ideas, please let me know! 

 

Thank you!

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amyuni

April 15, 2019, 6:53 pm
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I am unable to print.  I have an error message saying :  7 documents waiting Amyuni Document Converter 500.  HP C4690"  I don't see the waiting documents on the list of documents scheduled to print.  How do I delete them?

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Re: HP OfficeJet 9010 Driver needed

April 15, 2019, 7:46 pm
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You're much welcome ,

No worries, these are officially supported but were missing due to a technical error, not for any other reason.

 

Shlomi

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