Is it possible to set a password for printing on a HP Officejet Pro 6830 network printer.
If yes than i would like to know how to do that.
Our printer in a network is currently used by uninvited guests so that's why i want a password for printing , the SSID and password is open because it is from a public wifi.
Type: Firmware Version: 1834A Operating systems: Windows 10 (64-bit) Release date: Aug 31, 2018 File name: OJP8710_1834A.exe (30.2 MB) Description: This firmware update addresses an important security vulnerability (see Security Bulletin HPSBHF03589 on the HP Support Page) Fix and enhancements:
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Hi
Try these steps -
1) In the search box, type and open "Uninstall a Program".
2) Look for HP Printer software.
3) Right-click to uninstall.
4) In the search box, type and open “Devices and printers”.
5) In the Devices and Printers, look for your HP printer. If you see it listed right-click on it and choose “Delete” or “Remove Device”.
6) Open the run command with the "Windows key + R" key combo.
7) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”).
8) Click on the "Drivers" tab.
9) Look for HP Printer driver. If you see it Click on it and click “Remove” at the bottom.
10) Select Ok.
11) Select Apply and Ok on the Print Server Properties windows.
12) Close Devices and Printers Once the software and drivers are removed.
13) Restart the computer.
14) Download and install the software and drivers from here.
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Hi
Try these steps -
1) Turn on the printer, if it is not already on.
2) Wait until the printer is idle and silent.
3) With the printer turned on, unplug the power cord from the printer & wall.
3) Wait for 60 seconds.
4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.
5) Turn on the printer, if it does not automatically turn on.
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
If the issue still persists, I have sent you a private message with the steps to perform a semi-full reset.
Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Welcome to the HP Support Community
HP Officejet Pro 6830 User Guide:
http://h10032.www1.hp.com/ctg/Manual/c04381179
Start on page 73
REO
i am trying to install HP LJ M25-M27 does not support usb 3.0 port. on windows 10 64 bit oi lenovo v310 with 8 gb ram ddr4 core i5 7th generation but still i am failling to install my new printer.Independent School Dorset
bt
Thanks for the info, as soon as I can set Wi-Fi Direct on my printer, which I am sure will be anything but easy for someone like me, I'll see where that takes me.
Regards
Hey there!
Are you able to print from other devices?
Have you replaced the router recently?
Are the printer and computer connected to the same wireless network?
Try the steps recommended below.
Restart computer, router and printer together to connect them back to the network.
Download and run print and scan doctor on the PC.
Refer this article to know more information about using HP print and scan doctor. Click Here
Use the Wireless Setup Wizard to establish a wireless connection between your printer and network.
From the home screen of your printer control panel, touch the Wireless icon 
.
Touch the Setup icon 
.
Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.
After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.
The printer searches for available networks.
Touch the name of your wireless network.
If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network.
NOTE:Type the exact network name, including any uppercase and lowercase letters.
Type your network security password (WEP or WPA key), and then touch Done.
Uninstall the printer software from the root level on your PC and install the full feature printer software. (Windows Only)
In Windows, search for and open Programs and Features.
Select your HP printer.
Select Uninstall.
In Windows, search for and open Devices and Printers.
In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
Open up the run command with the "Windows Key + R" key combo.
Type printui.exe /s and click OK.
Click on Drivers tab.
Look for HP Printer driver. If you see it click on it and click remove at the bottom.
Select OK.
Select Apply and OK on the Print Server Properties windows.
Close Devices and Printers.
Update the full feature printer software using this link. Click Here
Also, I'd suggest you assign a manual IP address and also disable the IPv6 on the printer. Here are the steps:
• Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to get the IP address.
• Type the IP address on your web browser to obtain the printer EWS page on your computer.
• Go to "Network" tab - General - Select "Network protocols" - Select "Enable IPv4 only" (or similar) - Apply the settings.
• Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
• Click on the radio button which says “Manual IP” and then click “Suggest a manual IP address” to give a manual IP address to your printer.
• Click on radio button which says “Manual DNS Server” and under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 (This is Google DNS server address)
Lastly, if nothing works try restoring the printer network settings to default and connect the printer back to the network using wireless setup wizard.
1. From the printer control panel display, touch Setup.
2. Touch Printer Maintenance.
3. Touch Restore.
4. Touch Restore network Settings from the list.
Refer this article to further troubleshoot wireless connection issues with the printer. Click Here
Have a great day ahead! :)
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Hey there!
Do you see the error on the printer control panel or on the PC?
Does the issue persist while making a copy from the printer?
Is the printer connected by a wired or a wireless connection?
Please share the exact error you see on printer control panel or on the PC.
Update the printer firmware to the latest version and check if it helps.
Update the printer firmware using this link. Click Here
In the meantime, Try the steps recommended below.
Restarting the printer might resolve any connectivity error states.
Turn the printer on, if it is not already on.
Wait until the printer is idle and silent before you continue.
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
NOTE:
HP recommends connecting the printer power cord directly to the wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Have a great day ahead! :)
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Welcome to the HP Support Community.
Use this link for details on using the HP Print and Scan doctor: https://hp.care/2JyaC93
If the issue persists, let's do a root uninstall and reinstall of the software:
Unplug any USB cable, if any, before doing this.
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Open up the run command with the "Windows key + R" key combo.
14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.
15.) Restart the computer.
Once done, please download and install the software from here:
https://support.hp.com/in-en/drivers
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I bought new computer Lenovo Thinkpad. I go to HP website and download software and driver. When I extract it does so then disappears. It does not start. I do not know where it went. How do I find to operate? I wonder is there a way to download the driver only? Maybe Win 10 is refusing to allow it to open and load.
please send answer to rmlgjco@zoho.com
Hey there!
Have you tried printing using a different brand paper?
Have you tried printing from a different application?
Try few steps recommended below.
Right-click the photo that you want to print, and then click Print, or click Open with, click Windows Photo Viewer, and then click Print.
From the drop-down menus above the photo, select your printer, paper size, and print quality. For the Paper, type select HP Photo Papers and then click Options.
In the Print Settings window, click Printer Properties.
NOTE:
Changing some settings makes them the default settings for all print jobs. You might need to manually change some of the following settings if you change paper type or size, or if you are printing documents. Make sure to select the appropriate paper tray.
On the Paper/Quality tab, select Photo Tray or regular tray from the Paper Source drop-down menu, and then click Advanced.
In the Advanced Options window, select 10×15cm/4×6in. in the Paper Size drop-down menu, and then click OK.
In the Document Properties window, click OK.
In the Print Pictures window, click Print.
If the issue still persists uninstall the printer software from the root level and install the full feature printer software.
In Windows, search for and open Programs and Features.
Select your HP printer.
Select Uninstall.
In Windows, search for and open Devices and Printers.
In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
Open up the run command with the "Windows Key + R" key combo.
Type printui.exe /s and click OK.
Click on Drivers tab.
Look for HP Printer driver. If you see it click on it and click remove at the bottom.
Select OK.
Select Apply and OK on the Print Server Properties windows.
Close Devices and Printers.
Update the full feature printer software using this link. Click Here
Refer this article to know more information about printing photos. Click Here
Have a great day ahead! :)
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
We have an Envy 5546 its communicating with two windows computers we know this because the tray pops out when we send something to print but it doesnt print, we get the message its out of paper. It has lots of paper and we can print from a Mac and also the internal document is able to be printed as is a scan and print. Ive spent ages trying to find the solution on HPs site but cant find any solutions. Im hoping to find an answer here please.
Hi
Thanks for using the HP Support Community.
The HP Scan Extended is a Standalone Scan software. It's only available via the FTP site.
If you prefer a 3rd party software, check out VueScan.
Hope that helps!
not responding to print order.
Unable to install my printer on masOS mojave. Related software is not in the list.
Please help.
Welcome to the HP Support Community.
Let's try to do a root uninstall and reinstall of the software:
Unplug any USB cable, if any, before doing this.
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Open up the run command with the "Windows key + R" key combo
14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.
15.) Restart the computer.
Once done, please download and install the software from here:
https://support.hp.com/in-en/drivers
Let's try to reset the Printer here:
Turn the printer on, if it is not already on.
Also, try connecting the Printer to a different wall outlet directly.
You can install the Firmware from here: https://support.hp.com/in-en/document/c02919168
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.
Have a nice day!:)
I expect this to be a simple yes, go to this help site to get instructions or no it's not possible. Maybe I'm asking too much.
I want to type the address in to my iphone HP Smart app and print a #10 envelope. Is that possible? I don't see how to type the address in.
I love the HP Smart app and my M15W printer. So easy, fast and reliable.
completed all the steps listed above and still cannot connect. the message has changed however to: THE MAC address filtering may be enabled on your wireles router . this can prevent your hp printer frrom connecting. the MAC filter is not set.. i am still at a loss and am searching everywhere for help. this is a router supplied by Spectrum ...
