Windows 10 updated my HP laptop on Friday with build 1803. Since that time I can not connect my printer to my lap top. Microsoft tells me that I need an updated driver that is compatable with build 1803. HP says they have not began to develop them yet so I cant add a new printer or use my current printer that was fully functional prior to the Windows 10 build....Help
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Printer Drivers compatable with Windows 10 update 1803 for a HP 4650 printer
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Re: Change usb connection from desktop to wireless
I received the private letter, followed the instructions and got along fine until I got to the point where I had to identify a network. What's a network? How do I identify it and it's location?
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Re: Print only from mobile
Hi
I have opened new Microsoft account and installed HP software and drivers as per your previous instructions.. However it still not printing anything.
1.
One more thing, When I installed full software from the site, at the end it pop up with Window for Mobile app.. Stating would you like to Expore HP connected...
This window dont have an option to minimize it.. it has only 'close - X ' option.
When I close it... It againg pop up with another window .. stating You can finish set up later on if you exit... with following link. I dont understand the way they used the wordings. .. Is it means that Set up is not completed yet.
2. If I wish to scan I can scan both the ways.. i.e. directly from printer and from Laptop (using HP Smart app)
Hence the problem is with printing ... even I can't print with HP Smart app.
I AM SURE NOW, .. that the problem is because of HP Instant Ink subscription..
SO.. MY PROBLEM WITH PRINTING IS STILL THERE...
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Re: HP Officejet Pro 8600 - Printer Assistant Will Not Launch
Just thought I would get back to you on the Printer Assistant problem.
Today I got the Windows 10 2018 Update. After it completed I launched the Printer Assistant and now it is working again. I have been testing after each update since I last posted, but this one fixed whatever was causing the problem. I don't have confidence that it will not be undone by a subsequent update, but wanted to post this in case others encounter the same problem. Note: I have not reloaded any HP software or drivers since the last post.
Rich126
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Re: After windows 10 updated, I am gettin "printer validation error" on HP officejet 8715. Can sc...
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 
As I understand, your printer is giving "Printer validation error" message,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Are you able to make a photocopy?
Let's try these steps to resolve the issue:
Root level uninstall and reinstall printer drivers:
- Go to Control panel – Programs and feature – Select all the HP OfficeJet printer entries and uninstall them.
- Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
- Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
- Under print server properties, go to drivers - remove any entry there as well.
- Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
To reinstall, click here: https://hp.care/2ErHi0F. Select your operating system and download full feature drivers
Keep me posted,
For I shall follow-up on this case to ensure the concern has been addressed,
And your device is up and running again,
Have a great day
Cheers
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won't print message: printer busy HP Envy 7640
Hi, Won't print, message: Printer busy
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Re: My HP 7520 will not print
Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues while printing from your HP Photosmart printer. Don't worry as I have a few suggestions which should help you resolve this issue.
To provide you with an accurate solution, I'll need a few more details:
Have you recently made any changes on the printer before the issue started?
How is the printer connected? USB/Wireless
Are you able to make a copy from the printer?
In the meantime, let's try these steps here:
Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.
With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
Remove USB cable, if present.
Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.
Turn on the printer and wait till warm-up period finishes and the printer is idle.
Let’s first try and make a “photocopy” to determine whether the issue is with the printer or not. Place a document on the scanner glass and choose “Copy” option. If the printer is making a good copy, then the printer hardware is fine.
If the copy comes out fine, then I would suggest you try to do a clean install:
First, unplug the USB cable from the printer if present.
Go to Control panel – Programs and feature – Select all the HP Photosmart printer entries and uninstall them.
Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.
Under print server properties, go to drivers - remove any entry there as well.
Again, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
Restart your computer.
Now click on this link: https://ftp.hp.com/pub/softlib/software12/COL43773/mp-108670-3/PS7520_1315-1.exe to download and install the printer drivers.
Connect the USB cable if prompted and follow the on-screen instructions to complete the installation.
Please let me know if this resolves the issue, or if you require further assistance!
Eagerly waiting for your response!
I hope you have a good day ahead,
And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.
Regards,
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Re: Updated Mac(s) to OS Sierra, not printer 8610 always "in use"
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
I reviewed your post and I understand that you are unable to print after updating the Mac operating system.
Don’t worry, I assure you I will try my best to get this sorted.
Have you performed any troubleshooting steps before posting?
Meanwhile, I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution.Your feedback counts!
Cheers!
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Re: HP LaserJet 1536dnf MFP - cannot install driver
I read your quick response. Thanks for the update. it is awesome to hear from you again. Your commendable technical expertise and immaculate attitude are laudable. Kudos to you for a job well done. As
There is more to it than meets the eye. A one to one interaction with HP phone support may be required here as they will provide assistance in real time and may have multiple options for you to get it resolved. It may be a hardware issue with the printer and it might require a replacement. I am being honest about it by keeping your best interest in mind.
HP Technical Support can be reached by clicking on the following link: https://hp.care/2r9wSvP
- Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.
- Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.
- Once completed click the 'Show Options' icon on the bottom right.
- Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.
They will be happy to assist you immediately.
If the unit is under warranty, the manufacturer’s warranty should take care of it for you.
Now, you've been a valued HP customer and it has been an absolute privilege to share this platform with you and a delight to work with you.
I hope things work great for you.
Hope this helps. Let me know how it goes. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care and have a blessed year ahead. Say healthy and smile big
Cheers!
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Re: error: remove and reinstall ink
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
I reviewed your post and I understand that you are getting an ink cartridge error.
Don’t worry, I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details.
- When was the last time the printer was working fine?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
Meanwhile, I recommend follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution.Your feedback counts!
Cheers!
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Re: HP Deskjet F4435 won't connect to PC
Hi there,
Thank you for your help. I've tried this and it is still not working. I'm frustrated as to why my computer isn't recognizing the printer anymore. Could you offer any other insight?
Thank you,
Anitha
Thank you for your help. I've tried this and it is still not working. I'm frustrated as to why my computer isn't recognizing the printer anymore. Could you offer any other insight?
Thank you,
Anitha
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Printer is not printing
Printing is not possible, scanning is ok works via HP solution Center. Although the scanning it is working via HPsolution center in apllication programs printing not possible. It says printer not active or cannot be fond. Have reinstalled software but without success. In installation program from windows printer cannot be found.
Also in HP solution center printersettings cannot be opened while in printer maintenance all functions are working even printing test page.
Have removed existing HP programs en reinstalation several time but no success.
Please who can help me to solve this problem
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Re: Handmatig dubbelzijdig afdrukken wijzigen naar automatisch dubbelzijdig afdrukken
Ik had hetzelfde probleem: om onverklaarbare reden print de printer niet meer automatisch dubbelzijdig, maar alleen nog handmatig. Na enige tijd zoeken toch de oplossing gevonden: je moet bij de printereigenschappen, onder het tabblad 'Apparaatinstellingen' de parameter 'Duplexeenheid' op 'Geïnstalleerd' zetten.
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Re: Handmatig dubbelzijdig afdrukken wijzigen naar automatisch dubbelzijdig afdrukken
Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티
Thank you for your understanding.
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Re: Officejet J3680 and Dell Optilex 980 with Windows 10
It worked! I thought I was not going to but it did! Thank you, very much!
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Re: HP Officejet Pro 8600 - Printer Assistant Will Not Launch
Thanks for keeping me posted
It seems to be an issue with Windows and Microsoft usually gets most of the issues sorted out through updates. I'm glad you got it working and I do hope that the latest update fixes this issue permanently
Thank you
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Re: Officejet J3680 and Dell Optilex 980 with Windows 10
I'm glad you were able to get this issue resolved
Do drop us a Message anytime you need help.
Thank you
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Re: Change usb connection from desktop to wireless
The Network is your Wireless connection at home. Do you have a Wireless Router Setup?
Check your other devices which are connected to your Wireless Network to identify the Network Name
Thanks
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Re: "Printer is in an error state" message & can't find latest driver for macOS High S
Thanks for keeping me posted
I suggest we try a Remove and Re-Add the Printer to the Mac Queue and perform a Printer Reset
Click the Apple menu, then click System Preferences.
Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.
Figure : Example of the Printers & Scanners window
![Example of the Printers & Scanners window]()
Check if the name of your printer displays in the Printers list. Do one of the following steps, depending on if the printer is listed or not.
If your printer is listed, remove and re-add the printer to confirm communication and to make sure the correct driver is used. Click the name of your printer, then click the minus sign
![]()
to delete the printer. Once the printer is removed, click the plus sign ![]()
, click Add Printer or Scanner, click the name of your printer, then continue to the next step.If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, then continue to the next step.
Click the Use or Print Using menu, then select the name of your printer.
NOTE: Selecting a Generic driver option from the Use menu can result in limited printer functionality.
Figure : Select the name of your printer in the Use menu
![Select the name of your printer in the Use menu]()
Click Add to add the printer to the list.
If you are prompted to install software, click Download and Install to complete the installation.
Close the System Preferences window.
Try to print
to delete the printer. Once the printer is removed, click the plus sign 
, click Add Printer or Scanner, click the name of your printer, then continue to the next step.
Keep me posted how it goes
Thanks
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted"
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Re: HP Deskjet F4435 won't connect to PC
Thank you for trying out the steps.
I recommend you try using the Windows built-in drivers and check if it helps.
Follow the steps in the below article to install the Windows built-in drivers.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution.Your feedback counts!
Cheers!
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