This is a really basic question but I can't seem to find an answer: I have set up my printer successfully. But I don't want to print by emailing documents to the printer--I want to print directly from my computer, because often I want to customize the pages I am printing, only print 1 or 2 pages of a longer document.
Can I print wirelessly? Or do I have to buy a cable to connect my computer (a Mac) and printer, even if the printer is on our wifi network?
I am trying to re-install the HP software for this printer on my MacBook Pro, OS X El Capitan, 10.11.6. I've completed steps 1, 2, & 3. Step 4 reads, "Click the Use or Print Using menu, then select the name of your printer". Where is/how do I get to the Use or Print Using menu? I've looked for answers to this query only to find one answer that simply copied the instructions for Step 4, never explaining where to find the Use or Print Using menu.
I'll be most grateful for help with my problem.
Hello I am trying to reset the administrator lock on my office jet pro 8600 and I followed your instructions above, but no Support Window opens for me.
I have the same problem and I do not understand what the response was above.
Can someone direct me to a page with clear instructions on how to unlock the administrator lock?
Hi
You can use the printer in single cartridge mode as long as you wish and you do not have to replace the color ink cartridge.
Please refer to the below document for more information.
Let me know how it goes and you have a great day!
Take care.
Cheers!
How to update driver HID ?
I can't get the software to install on the new Windows 10 Creator. I need and update or patch. It was working just fine before I updated to Wins10 Creator. Help me please get a patch or updated software
Ostensibly with a VISTA driver - which I've had ZERO success coaxing to work. Worse yet, HP isn't interested - at all.
For shame, HP!
Setting up the wi-fi on this printer and can't see to get the wireless signal to work. Is there a reset button? Set it back to factory setting.
Envy 4500 not scanning...after receiving and then signing-up with Instant Ink program (a very cool function).
My HP computer: Microsoft Windows Vista (64-bit).
I've tried every previously listed solutions - none worked.
Printer prints perfectly.
However, does not scan.
Questions:
1. Is such related to receiving and then installing Instant Ink program cartridges?
(Such cartridges are larger than previously purchased, but installed correctly and printer does print from Word, etc).
2. Do I have to upgrade to at least Windows 7?
The printer and scanning both worked perfectly...until I installed and signed-up with Instant Ink program.
My Envy 4500 is at least three years old.
Could it have simply aged-out, mechanically, or could its internal electronics simply now be in fault?
My computer is an HP Pavilion a6530f.
I value everthing HP!
I cannot find the setting to "keep printed documents" for this printer. I have always been able to find and turn on this option for other HP printers, but can't seem to find this option for this one.
if u dont have the cd, thats okay, u can download the software from hp site,
just go to this link,
www.hp.com , click on support > drivers and sofware> enter your printer model name> select the os> downlaod the software.
Hi,
Thanks for using the HP Forums.
Yes it does support Win 10.
The following resource will help you download and install the FULL feature software:
http://123.hp.com/us/en/
Key in your printer model, Operating System and download & install the FULL feature software.
Hope that helps!
What printer model? Are there any error messages on the printer or computer screen?
Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue. Download and run the HP Print and Scan Doctor.
Hello,
Thank you for posting your query,
To restore Network defaults on the printer, please use the Arrow key on the screen and Touch Network or Touch Setup and then select Network under network you will find Restore Network Defaults, please select Restore Network Defaults and select Yes. This will restore network defaults on the printer.
To restore Factory Defaults on the printer, please use the Right arrow key and scroll down to setup and touch Setup and then scroll to Tools and under tools use the arrow keys on the screen and scroll down and touch "Restore Factory Defaults" and select Yes.
This will restore factory defaults on the printer.
For assistance on how to connect the printer to the network, please visit the link below and follow the instructions.
If the printer is not seeing your wireless network, please move the printer closer to the router and then Select Network on your printer display and then select Wireless and select wireless setup wizard and then select your Network and continue.
If the printer does not see the network still, please check if SSID Broadcast is enabled on the router and check the wireless channel on the router and set i to 6 or 11 and then try to connect the printer to the network.
For assistance on troubleshooting wireless network issues, please visit the link given below:
Thanks
Thank you for your support!
When the queue is empty, there is no significant delay in the printing. It has had no SW updates as far as I know. I will try your fix and come back with feedback. I have tried HP Print and Scan doctor but it does not help me.
Hello, 
Thanks for stopping by the HP Support Forums! This is a wonderful location to converse with the community, get assistance and find tips!
I understand that you are having trouble scanning on your HP Envy 4500 printer. This has nothing to do with the instant ink since the print function is all ok. We need to check the copy function to further isolate the issue. Place a document face down on the scanner glass and press the copy option on the printer control panel. Let me know if it makes a good copy or not.
If the comes out good, then the printer hardware is fine and the issue could be with the printer drivers on the PC. Try reinstalling the drivers as suggested below:
If the printer fails to make a copy, then the issue could be with the printer scanner. Try a power drain as suggested below:
Please let me know if this resolves the issue, or if you require further assistance!
Good luck
Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
Every even numbered page I print looks like this. Doesn't matter what type of document is printing.
Have updated the firmware to the latest and driver is up to date. factory reset printer and still no resolution.
Anyone seen this before?
Printer:
HP Color LaserJet Enterprise M553dn
You can view (and configure) all sorts of information using the Embedded Web Server (EWS) for your networked printer.
User Guide> Chapter 5, Page 60
Open your favorite browser> type / enter Printer IP address into URL / Address bar
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