I downloaded and attempted to install
PS_AIO_06_C4700_140_408
into Windows 8.1
The install fails part way through with the message box
Message box header contains: ....\Setup\hpzsh...
Message box content displays: The system can not find the file specified
Clicking close ends the the install with no further messages.
I attempted to use HP Print and Scan Doctor. The software apparently identifies the C4780 with the help of an installed basic printer driver (which also indicates that it can not find the specificed file and crashes but leaves a printer driver installed. This basic printer driver allows me to pull up its web page). HPPSD then indicates that it is downloading the appropriate All in One software. Downloading commences but after several minutes then stops with a failed download message.
I have to admit that I am rather disappointed with all the hoops I am having to perform to get a supposedly compatible printer installed.
I'd appreciate some help.
Thank you
