I have 2 C4680 All-in-one printers. I have Windows 7 OS.
I will select a print, the paper feeds through and stops half-way out of the printer with no printing occurring. I cancel the print and the paper feeds out.
I have followed ALL HP troubleshooting procs to no avail. I have uninstalled and re-installed the software. I have bought a new printer-to-pc cable. I have run a full virus scan using MSE, a full malware scan using Mbam Malware program and I've run a registry clean using CCcleaner and rebooted - STILL NO JOY!
I thought by swapping one printer over with another I thought I might resolve the problem but the exact same fault occurred and they're the same model of printer. It was sugested to me that my printer may have a virus - but both of them?!
I desperately need definitive replies to repair this issue and any advice the HP community can offer at any time will be greatly appreciated.
With Regards,
Mark