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Re: Unable to update firmware on OfficeJet 6100

Shlomi,

I was able to print out a configuration page by holding the Resume and wireless buttons at the same time on the 6100.

The firmware version is the same on the configuration page as what I sent you in my previous e-mail.

Just wanted to be sure by performing the print config page.

Thanks,

Keith


Re: photosmart c4750 software mac

the original solution suggested didn't improve things significantly. so i removed the HP software from this computer per your emailed instructions, re-installed it, and repaired disk permissions. 

 

now the printer doesn't function at all. not good. very bad, in fact.

 

this is my mother's printer, and i only see her once a week. if it doesn't work, she'll be inconvenienced until i can return next wednesday.

Not finding Printer

I just bought a new HP Pavilion 23, hooked up my HP printer and it's not finding the driver.  I tried to install the CD that came with the printer and my computer couldn't read it.  I've had the printer quite awhile, but I can't imagine it's too old.

 

Any ideas [for a not-very-tech-savvy HP user]?

 

Jim

Re: Windows 7 64 bits driver for HP LaserJet 1200

First message I get is "No driver found ... to locate one manually, click OK"

Then a dialog box with browse to the inf area.

I choose C:\temp\hp where I have unzipped the files.

Then I get an error message saying "Connect to Printer; Windows cannot locate a suitable printer driver"

 

I have tried with all the 64bit drivers on the webpage, 6 PCL, 5PCL, PS and the UPD. All give me the same errors.

I have also tried the install.exe file but it does the same.

I have tried logging in as an administrator, I have tried changing access rights and I have tried relocating the files.

Same error.

I have tried installing Canon printers, and Kyocera printers, they work perfectly.

Uninstall image zone???? HP 2410 PSC in the great beyond, but still having software issues

Up until recently I was using an HP 2410 Photosmart "All in One" printer that I purchased in 2005.  I began to have problems with the printer, so I purchased another printer and reccycled the 2410.  Prior to recycling the 2410 I was also receiving error messages that HP Photo imaging was not supported.  I was also having driver compatibility issues.  I thought I uninstalled the 2410, however   I continue to get messages re: out of date drivers, image zone no longer supported, compatibility issues, etc.  

 

If I uninstall image zone, will I lose the photes that are on my hard drive that I installed when image zone was functional?  I am extremely frustrated.  

 

Thanks for any help or suggestions.

Re: Uninstall image zone???? HP 2410 PSC in the great beyond, but still having software issues

Hi,

 

Imagezone has been replaced with a new product called HP Photo Creations, it should come with new printers or you can download from the following link:

 

     http://www.hp.com/global/us/en/consumer/digital_photography/free/software/photo-creations.html

 

Uninstall Imagezone won't remove your photos BUT who knows after many years and now with those problems it may act differently therefore on the safe side, please move all photos to other folders OR to an external HDD before uninstall it.

 

Regards.

Re: Printer Software Not Opening

I am having the same problem, screen that comes up to scan chheck ink levels does not come up the same as I originally downloaded, I have the same printer at work and it works fine.

I am unable driver for MY HP M1005

Dear All,

 

I am using windows 7 ultimate (32 bit). i am unable install HP M 1005 drivers. How ever Plug and Play driver working in this computer.

 

Please help me .

 

Thanks

Boovan


Re: I am unable driver for MY HP M1005

Can't Downgrade firmware on HP Officejet 8600 Plus!!!

Hi

In my office I have to scan and copy many many Legal size documents per day, I recently have aquired this awesome printer Hp Officejet 8600 Plus

The first day I was able to scan a bunch of 2 sided legal paper, very awesome, but then I upgraded the printer, as always confident with the upgrades, but as a result of that I was unable to scan legal size paper again

I was reading a lot of similar issues, and i Cant believe that this is an official desicion, the printer can perfectly scan legal size papper, so the solution is to downgrade the FW to an older version, but I Cant, I tryed with Jetadmin, with OJP8600_N911gn_1232A.exe, and copying the upgrade file *.ful directly to the printer

And always the same thing:

-in the screen of the printer appears the message (Printing) for a few seconds and then backs to the home screen again
In the computter with Jetadmin it stay on 0% for hours

-With OJP8600_N911gn_1232A.exe and the modded EnterpriseDU.ini Appears an error after 20 minutes, and ask me for reset the printer

-Copying the *.ful file on the Printer, just put the Printing screen on the printer 2 or 3 seconds and then backs to the home screen.

I tryed by USb cable, ethernet and even Wireless

Is a security lock in the new firmwares?


How Can I Downgrade the printer?, is urgent, i need to scan a lot of Legal documents
And please activate the option by our own risk option, for legal scan in the next update, I'm tired and dissapointed...

thanks

Re: Missing scan.msi file. Missing install CD

Re: 7520 pRINTER

Yes, that is how I tested things.  You can download and run the installation, then when the installer cannot find the printer say that you will connect it later.

Re: Window 8.1 drivers and M1217nfw

HevnLgh,

 

Thanks for your help.

 

I followed the instructions up to this point 

 

Step three: Install the printer software.   7. Open the folder where the software file saved (usually Downloads ), double-click the file, and then follow the on-screen instructions to complete the installation.

 

 

and then received the error below.

 

Image may be NSFW.
Clik here to view.
Picture.png

 

Re: Error Code: 0XB032B15C for Deskjet 3052A

I have an HP deskjet 3050A that displays this error message and NOTHING fixes it. I have many other HP products that work well but this product is a lemon. Whether it is covered by warranty or not HP should replace it free of charge. The fact that they ignore that it malfunctions is a disgrace.  In ruins their positive reputation.  I would now think twice about buying any other HP product.

Re: Please Please help...I just purchased an HP Officejet Pro 8620 and cannot download sotware

Thank you very much...Your response really helped me.    I ended up having to connect with my Help Desk for them to disable the firewall, after which it worked.


Scan to Email

Hello,

 

I've been able to setup my email scan from the HP utilities, however, when I go to the all in one device and choose "scan" and then populate email address, I'm getting an error stating it's unable to locate server.

 

This is odd because I actually received an email stating that my setup was successful.

 

Can someone please tell me what I may be overlooking.

 

Thanks

 

Lola White

Re: Error Code: 0XB032B15C for Deskjet 3052A

I no longer have this issue with the printer since switching from Verizon DSL to Shentel. I use an Apple Airport Express as my router and all has been fine.

Re: Need Additional Printer Features

Windows 8.1
I installed the download from HP site

Re: HP 2515 - software stopped working

Hello MissTeriLynn - glad to hear from you!

 

I had already comprehensively read the link that you sent me about the DIFxAPI.dll file.

And, as I wrote here on July 14th: The DIFxAPI.dll file is indeed present on my PC: once in Windows/System32/ and once more in Windows/SysWOW64/ But, obviously, it also needs to be somewhere else for the uninstalling program to work. But where?

The best advice of that thread is: "Reinstall the program that uses the difxapi.dll file.". But, as I have already written here, I can't install the HP program because it already thinks that the software is installed.

So in short:

 

1) I can't uninstall the HP software program because a DIFxAPI.dll file is missing (but this file is where it SHOULD be, e.g. in my Windows/System32/ and Windows/SysWOW64/ directories.

2) I can't install the HP software program because the installerprogram thinks it's already present on my PC

 

3) I can't use the "Modify" option of the Windows Control Panel  because I get this error message:

The feature you are trying to use is on a network resourse that is unavaiable. Click OK to try again, or enter an alternate path to a folder containing the installation package "DJ251x64.msi" in the box below.


The problem is that I have no idea where the HP installation package extracts its files... In a temp directory, sure, but I can't find the DJ251x64.msi file...

Regards,

Henry

Re: HP OfficeJet Pro 8600 Scanner Software

 

I absolutly HATE this printer!!!!!!  

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