Found my new 8720 two times with a fast blinking display. After powering off and on its OK. Found in event log:
1X69556 (first event)
2X69666
1X74899 (last event)
Can you help? I think about returning the Printer.
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Office Pro 8720 Display blinking
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Problem Installing 3755 driver in XP
In installig driver DJ3700_Basicx86_1085 on my XP system I get the messsage:
Procedure Entry Point Getlogicalprocessinformation could not be located in the DLL KERNEL32.dll
??????
Peter
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Re: Unable to set up and activate the printer
Usually Windows built-in drivers coming from Microsoft Update are outdated and deprecated, hence's a good reason to download and install the most recent basic driver from HP's official website.
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problem downloading a printer driver
I have been trying repeatedly, more than 20 times, with different browsers and different PCs, to download the Windows 10 driver for the HP Officejet 2620 from the HP website. The file name is OJ2620_188.exe. Each and every time, the download fails. How can I get the driver? Thank you.
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Trying to install HP Officejet 4500 G510a-f software, getting Fatal Error...
Why can't I get the software/drivers that came with my printer to install? I'm using Windows 10 64-bit Creators Update, and the setup goes through all the steps, except it gets stuck at "Configuring Product...". A few minutes later, I get an error message with the window title saying "E:\hpzsetup.exe -wstub 1050184" and error message "Fatal error during installation". I have plenty of disk space and RAM left, so it can't be that. Also, I turned off Windows Defender to prevent antivirus issues. How do I get it to work? I tried googling the error (including windows title), but I couldn't find any answers. I have HughesNet Gen5 (50 GB plan), and I connect to the modem/router using wireless, if you need info on that.
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Re: What printer models can I use 934 and 935 ink
What is interesting is that people seem to be having a problem once they remove the original cartridges and replace them with new ones. These printers are only lasting 12 to 24 months. I wonder if we can lodge a consumer complaint with some agency because there are so many of us who had exactly the same problem with theses printers. In my case, I have had two printers back-to-back with bad printheads. I had to trash both. NEVER buying another HP printer Ever again!!!
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HP Deskjet 3520 : Error Code 0X00759C98 HW WATCHDOG C
Error Code 0X00759C98 HW WATCHDOG C
Impossible to action the menu, and do anything.
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Re: How to set up wireless feature on LaserJet P1102W
Welcome to HP Support Forum. I hope you're well
I read about the printer wireless issue that you are facing and wanted to stop in to share my suggestions with you 
To connect your printer to the wireless network, use a temporary USB connection. Do not connect the USB cable until the installation program prompts you. Here are the steps:
- Unplug the USB cable from the printer and computer if present.
- Go to Control panel – Programs and feature – Select all the HP LaserJet printer entries and uninstall them.
- Restart your computer.
- Now click onhttp://hp.care/2o1xShv to download and install the printer drivers.
When prompted, select the Connect through a wireless network option.
When prompted, connect the USB cable
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to the computer.When the installation is complete, print a configuration report to make sure the printer has an SSID name.
Make sure the Ready light
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is on and that the printer is idle and silent.Press and hold the Cancel button
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, and release it when the Ready light ![]()
begins blinking.The Configuration report prints.
When the Configuration Report prints, disconnect the USB cable
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from the printer.Your printer is now set up to use over a wireless network connection.
to the computer.
is on and that the printer is idle and silent.
, and release it when the Ready light
Once the printer is connected to the wireless network, you can print from your iPhone as well
Install the HP Smart app (Previously HP AiO Remote app) to print from your iOS device. Go to Apple store Storenstall the HP Smart app on your phone.
I found a wonderful document which will give you instructions on how to use this app. Please go through the steps here: http://hp.care/2sl1E5V
Please let me know if this resolves the issue, or if you require further assistance!
Good luck
Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
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HP Officejet Pro 8500 Model A909 will not scan. It does print and copy photos.
Tried to download most recent update, but web did not recognize, said no results. Copied link from another user on this discussion board. His post was from 2012 however.
Went different route to get list of available updates, but no go.
Please help......
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Re: HP6960 WILL NOT PRINT USING XP SERVICE PACK3
The printer is connected via USB
No error messages come up because the file is put in the print queue and after a littl while disappears as though it had been printed. I believe the software is mixed up with the previous c309g software which only partly uninstalled.
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Re: HP Officejet Pro 8500 Printer: Bizarre Problem Solved? Comments?
Hello,
Thanks for your continued participation in HP support forums! I will be glad to be of your assistance!
I see that you are facing issues while printing from the internet with your Officejet 8500 printer. It certainly seems to be a strange issue. I would do my best to help
Let’s start by completely resetting your browser. Follow the steps below and check:
To reset the Internet Explorer:
- Press the “Windows key” + “R” to get the “Run” window.
- Type “inetcpl.cpl” and press ok to get the internet explorer properties.
- Go to “Advanced” tab and select “Reset” option to completely reset the internet explorer.
- Now open the internet explorer and try playing games.
To reset Chrome:
- At the top right, click More (Three horizontal dots) and then Settings.
- At the bottom, click Show advanced settings.
- Under the section "Reset settings,” click Reset settings.
- In the box that appears, click Reset.
Once the Internet Explorer is reset, then try to print again and check. If the issue persists, then reply with the exact Officejet 8500 printer model number.
Please let me know if this resolves the issue, or if you require further assistance!
Good luck
Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
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Re: HP ENVY 7645 will not connect to ASUS RT-AC1200 Router
How can I change our Asus router rt-ac66u, which operates in 802.11ac mode, to 802.11b/g/n mode so it can work with our HP Envy 7645 printer?
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Re: Need claim code for hp deskjet F4140series all-in-one printer
Hi
Welcome to the HP support forums. I read the post regarding required a Claim code for your printer.
I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options if any.
You should be contacted within 4 business days (Excluding holidays & Weekends).
Response times may vary by region.
Please send a Private Message, if you aren’t contacted within 4-5 business days.
Hope this helps. To simply say thanks, please click the "Thumbs Up"button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution”as it will help several others with the same issue to get it resolved without hassles.
Take care and have a blessed week ahead.
Cheers!
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Re: Photosmart Essentials 2.0
Thanks for your reply. Proceeded with install of new program. When I scan something, it still comes up with a message that photosmart 2.0 not installed correctly. How can I change, or accept the new program ? Thanks.
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Re: Ink Cartridge incompatible
Hello,
Thanks for the update!
Let us know if you need any further assistance!
Have great day
Please consider marking my post as "Accepted Solutions" to help other users with the same issue to find a solution more efficiently. Click on "Thumbs up" to give me "Kudos"!
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Re: keep getting driver unavailible for my HP 4520 series printer
Have exactly the same issue. Reset Windows 10 as Laptop getting slow, install everything but 4500 drivers simply refuse to install correctly, either USB or Wireless. Tries verious 'support' solutions and still no luck. Getting fed up with this now.
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Unable to load either USB or Wireless drivers for Envy 4500 on 64bit Win 10
All previously working on Laptop but having reset Windows I can no longer install the 4500 printer drivers, USB or Wireless. Tried various HP support software, including HPPSdr.exe but install s/w doesnt recognise when the USB cable is plugged in, or on Wireless, it finds the Printer but just cycles for ages then says it can't install the driver. The printer works finr when printing from iPhone. Getting fed up with this now. Have also disabled Windows Firewall and AVG antivirus to no avail.
Have also done this, but still no good when re-installing driver.
Run HP Support Assistant to make sure all the drivers are updated. Click here for assistance in using HPSA.
Request you uninstall the printer software and settings from your computer by following the procedure mentioned below.
Restart your computer after uninstall and clearing the temp files.
Download and install the latest printer software from www.hp.com/drivers
- Uninstall the printer from "programs and features" which can be accessed by doing a right-click on the Windows button (Please have the printer Off and disconnected during uninstallation.)
- Check in device manager, if the printer is listed there, please delete it. (Right click on the Windows button to access device manager)
- Go to devices and printers, select any printer listed there and you will get some options on the top.
- Click on print server properties.
- You will get a popup, click on the drivers tab and delete all the HP printer drivers listed there, if any.
- Delete all the instances of your printer listed in devices and printers.
- Restart the PC.
- Once the PC is on the desktop, press Win + R, it would bring a Run dialog box,
- Type %temp% in the run box and click Ok or hit the Enter button.
- It would bring up the temporary files folder. Delete the files in the folder (You might not be able to delete all the files, ignore them).
- If possible, delete the printer from the registries using Regedit or using any other 3rd party application.
- Restart the PC again.
- Download the latest full feature driver from www.hp.com/drivers and install it on the computer.
- Connect the printer to your computer only when the setup prompts for the printer.
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HP Print and Scan Doctor 5.0 has stopped working
When I try to run Print and Scan Doctor it extracts the files and then I get the following error message: HP Print and Scan Doctor 5.0 has stopped working. The detaled info is:
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: HPDiagnosticCoreUI.exe
Problem Signature 02: 5.0.0.83
Problem Signature 03: 5909e23b
Problem Signature 04: mscorlib
Problem Signature 05: 4.7.2053.0
Problem Signature 06: 58fa6bd6
Problem Signature 07: 1171
Problem Signature 08: 6a
Problem Signature 09: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Any advice on how I fix this?
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Re: Unable to load either USB or Wireless drivers for Envy 4500 on 64bit Win 10
This is the screenshot I get using HP Smart - 'Driver is unavailable'. 
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Re: My printer won't turn on
Hey there!
I understand you have issues powering on your printer.
Don't worry I'll try to help you out.
Did you make any changes to your printer?
I appreciate your efforts for trying out the steps before reaching out to us.
Test the printer Power button
Plug the printer into a working wall outlet, and then test the Power button on the printer.
1.Make sure the power cord is connected to the rear of the printer and is plugged directly into a wall outlet.
2.Press and release the Power button to start a Power On/Off cycle. Do not hold the button down.
note:
If you press and hold the Power button too long, the printer might turn on and then off without restarting. If this happens, press and quickly release the Power button again.
3.If the printer does not turn on, wait 10 seconds, and then press the Power button again.
Refer this article to further troubleshoot no power issues with your printer.
If the issue still persists after trying out the steps, it is a hardware issue with your printer.
Please contact HP support for service options.
Link to contact HP.
If the solution provided worked for you, please mark accepted solution for this post.
Let me know if this helps!
Have a great day ahead!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
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