Re: 8720 AIO Printer cannot connect to Windows 10 laptop anymore
If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, then the printer will not be able to connect to the network. In this case, contact your Internet service...
View ArticleRe: OfficeJet Pro 6960 screen goes blank/white after some time
Jay_G24,I did something similar, less extensive, before I saw your post: uninstall all HP software from Add or Remove Programs, remove the printer from Devices and Printers (I already had three copies...
View ArticleRe: OfficeJet Pro 6960 screen goes blank/white after some time
JF3468,A factory reset appears to restore the original firmware the printer was shipped with, so it does help. But then you are stuck with the old version because an update will again install the buggy...
View ArticleHP ENVY 5030 Error Code 0XB3D8CA2B
How do I fix this error message? HP ENVY 5030 Error Code 0XB3D8CA2B or 0XB3DBCA2B. Difficult to distinguish characters. Yes, I have tried turning off and on. This cures it temporarily.
View ArticleRe: Incompatible cartridge, region reset needed
I provided the information a few days ago and am still awaiting a response
View ArticleRe: update problem
As you see in the process of switching to wireless connection after installing the latest printer firmware, it leads the user to this option of" Time to install ink!!!" meanwhile the printer has ink,...
View ArticleRe: Going nuts setting up Scan To Network Folders on Windows 10
After lengthy discussion with tech support, even after doing everything right on my ends, it turns out that you still need a Windows 10 password when setting up the Scan To Network Folder options....
View ArticleRe: My Macbook air (2020) version isn't letting me print in black and white...
has anyone got a reply?
View ArticleError While Setup the Printer, No Setup Cartridges and Wrong SN
Hello GuysI have an issues while setup the printer, the printer it reset by accidentally, So i setup the printer again, and i lost the setup ink cartridge...and when i input the SN , it comes wrong SN...
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Installation Error: Call to driverpackageinstall returned error - 536870347
I can't install driver HP Ink Tank 310 Print and Scan Driver and Accessories, because I got Error pop-up (check this out, below)My Specification (PC Desktop)Device name DESKTOP-JQI1BJOProcessor...
View ArticleRe: Missing scanner 125nw
Hi,Thank you. Please find my answers in green below:How is the printer connected to the device USB or wireless? HP device connected via ethernet to wifi router. MacBook connects to HP device via...
View ArticleRe: OfficeJet Pro 6978 displays white screen and goes offline after a period...
Welcome to the HP Support Community. We can try a full reset on your printer. Do you want to try that? Let us know 🙂 Thanks!
View ArticleRe: Cannot scan from Printer to Mac
Welcome to the HP Support Community. This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via...
View ArticleWPS PIN/Network configuration page not printing
Hello everyone. I'm having issues setting up my Deskjet 2630 with my Windows 10 laptop. The laptop is asking me to enter the WPS PIN - I'm using the HP Smart app on my phone>printer...
View ArticleRe: error code envy 4520
Welcome to HP Support Community I would like to help I have sent you a private message. Please check your Inbox Thank youIf the information I've provided was helpful, give us some reinforcement by...
View ArticleDriver issue w/HP OfficeJet Pro 8020
Hello all- I recently had a Microsoft update on my Windows 10 laptop. Since the update, my printer has not been working. I keep receiving a 'driver is unavailable' message and cannot update the driver...
View ArticleHP DeskJet Ink Advantage 2676 All-in-One Printer : Warranty expired
Hi HP Team, I have brought printer from HP Printer showroom in OMR, Marina mall but my printer warranty is expired February 25, 2020.Please let me know I wish to replace under my currently active...
View ArticleRe: How do I reset my HP OfficeJet Pro 9015 to factory settings?
I have the exact same problem on a printer under warranty and can't seem to get HP phone support to help. Unbelievable. What did they instruct you to do, please?
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