HP would like to make customers aware of an issue with its LJ M1212nf and LJ M1217nfw Printers. These Printers might fail to upgrade the firmware when running Firmware Update Utility (version 20120901 or later ) or installing the Full Feature Software (Version 5.0, released before Aug 14th ). The Printer may continue to display ”Initializing …” on the control panel. HP is working to find the root cause of this issue. The latest software online, however, will install correctly because the current version of the embedded Firmware Update Utility has been removed. A corrected and revised version of the Firmware Update Utility will be available as soon as the issue is resolved.
In the meantime, we recommend not using the current Firmware Update Utility if the ePrint feature is not used on your printer. If it’s necessary to update your printer firmware, please use a USB connection and ensure the power supply is stable. HP apologizes for the inconvenience.