OS is xp 3, computer 510 dell. Could not update installed software so followed info for uninstalling and doing a reinstall. When I tried the cd version 4.2.0 that I have used before (a couple of times) it will not open regardless of the method I use. I have down loaded software from HP for the 1310 series in order to have a working printer but I would like to have the entire software package (ie scanner etc) as before. I know the cd works because I can put it into another xp 3 system and it will start to install, on this one it does nothing. I have uninstalled and installed this software several times over the years but not had a problem before. I wonder if there is some HP thing on the system that may be stopping the cd from opening. Would like to do a complete clean of any HP leftovers and start fresh. Had to wipe the OS several weeks ago and reinstall everything including the printer and there was no problem till I tried to see if there was any HP updates.
dgar