Hello melonball95678 :smileyhappy:
Welcome to the HP Forums!
I understand the computer is experiencing an error with the HP Cue Scanning Flow component. I will do my best to assist you with this issue.
This is caused when a certain registry entry is altered by something. It directly interferes with the scanning application, "HPQSCNVW.exe".
If this issue just started occurring, you could try a System Restore. You can return the computer to a point in time before the issue appeared. For more information, please try the steps in this Microsoft website: System Restore
If this doesn't work, you will have to go into the Registry to resolve the issue. First, please backup the Registry, in case you make a mistake. This document will explain how to do this: Backing Up, Editing, and Restoring the Windows Registry (Windows 7)
Now for the actual troubleshooting:
a) Open "Regedit" and go to HKEY_LOCAL_MACHINE/Software/Hewlett-Packard/DigitalImaging
b) You must edit, or create a new key (String Value) and name it "ProfileWritePath" (only if it is missing). Once it is there, set the value of this key to the following: %APPDATA%\HP\Digital Imaging\Data\Destination
c) Make sure there is a folder called "Destination" in C:\Documents and Settings\All Users\Application Data\HP\Digital Imaging\Data
d) If a folder does not exist, create one and name is "Destination".
This should resolve the issue. If not, uninstall and reinstall the software and try again. Please let me know your results.
Thanks for choosing the HP Forums. Have a great day! :smileyhappy:
Mario