Lori, I am having the same issue you are. However, if you go to windows desktop, start button, all programs and scroll down, you will find a folder called HP. When I click on it, it opens up like 5 other folders. One is hp scan. This will at least bring up the scan window. But, like you, I would like to know what happened to the printer assistant. I did an internet search and found several people with a similar issue from 2012. Apparently, HP did an update that messed everybody up. It will be interesting is any hp people respond to our situation.
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