Hi explorer03,
I would like to help you get the HP Printer Assistant working. Please use the instructions below.
- Right-click or tap and hold the bottom right of the screen, and then click or tap Run .
- In the Run dialog box, type regedit , and then click or tap OK . The Registry Editor window opens.
- Click or tap File , and then click or tap Export . The Export Registry File window opens.
- From the Save in: dropdown menu, select Desktop .
- In the File name: box, type backup .
- In the Save as type: dropdown menu, select Registration Files (*.reg) .
- For Export range , select All , and then click or tap Save .
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NOTE:You can delete this file once the issue has been resolved. - Click here to download the automated patch that fixes the issue.
- Click or tap Run , and then follow the instructions to install the patch.
This can be found in the following document: HP Printer Assistant Opens with a Script Error or in Notepad.
Although the issue may not be as the title describes, the patch could resolve the symptom you are experiencing.
If the issue persists, please post back and I will gladly return with an alternate solution. If however, this resolves the issue, please post back to let me know, thanks.