I am also having this problem. Iam running Windows 8.1 on my HP Envy machine and have an HP Photosmart 7520. I keep getting "driver not communicating" when I attempt to use the scanner from an application on "classic" Desktop. Scan to Computer service is not working and I am getting thousandsof error messages from HPNetworkcommunicator.exe.
Message Reads:
85906398583 4 APPCRASH Not available 0 HPNetworkCommunicator.exe 28.0.1315.0 507e96b6 ntdll.dll 6.3.9600.16502 52c359e8 c0000005 0000000000040fdd C:\Users\wplow_000\AppData\Local\Temp\WER6A06.tmp.WERInternalMetadata.xml C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_HPNetworkCommuni_1f565c25b2b6964bda1f7d81a9698dc1f43ad1e_77ef1292_17be6fc3 0 9a3f17b3-a09d-11e3-bed2-4c72b9f59b1b 0 0746f3c17ba301444954de3df7804f12
Had to define scanner as Windows Image device in order to scan to MSPrint or my IRIS ORC app.
It does work with the HP Scan and Capture app under the HP Printer Control app on the "Start Menu".
Any word on when this will be corrected?
Also, if I use printer, itself, in copy mode or fax mode I lose network communication and have to power down/up the Printer. Any thoughts on this.
