Hello Marcie,
Welcome to the Forums:)
I would be happy to help you out with the printer issue. I would suggest trying to make a copy to see if the printer hardware itself is okay without using the computer. If the copy works, then we can troubleshoot the software and driver on your PC.
Please let me know your operating system and I will search for some troubleshooting steps for you.
Which Windows operating system am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Just to be a little proactive, if you are running a Windows operating system, run the HP Print and Scan Doctor.
Hope to hear from you soon!
Regards,