To pcwizard re message #86:
ALMOST the same results as before when I had done the same procedure - can print from PC, can copy from front panel, cannot scan from the front panel, but can scan via software. The only difference - now I do not have HP Solution Center installed on my PC at all - it's simply not there. So I still cannot check my ink levels.
I do not understand why Solution Center did not install. Photosmart Essential and the Diagnostic Utility did install, but that's it.