RedComet wrote:There is currently a problem with the HP Deskjet 3050A J611 series software on my computer. It used to be when I clicked on my desktop icon (or launched this program from my start menu) I would see a list of option such as check ink levels, scan a picture, search for help, and so forth. Now the screen shows only this:
http://i174.photobucket.com/albums/w82/RedComet01/HPscreen.jpg
Clicking on HP Printer Assistant does nothing.
My computer is a Dell Inspiron 620 with a Widows 7 Home Premium (64 bit, service pack 1) operating system.
Does anyone know what might be a solution to my problem?