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Re: Scan with Officejet J4680 on Windows 8

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wearefamilyw wrote:

I am having the exact same issue on my brand new laptop. Also there is no Document Manager. I downloaded my software using the full software that matches my wireless printer, but no Document Manager anywhere.


Ha!  I can't even get the full download.  It spends 20 minutes downloading, then when I open the download and get the "Install" window,  a message pops up:  The system cannot find the file specified.  I'm just not sure if it's an issue with my new laptop, or if the problem is with the printer itself.  Again, wireless printing is not an issue - it's wireless scanning that I can't figure out.  My daughter recommended getting the hp Scan and Capture app, or the hp Printer Control ap.  I got both. the   Anyone out there with advice?


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