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Re: Is Photosmart A532 compact printer compatible with windows 8?

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Hello wolfgrimm

Welcome to the forums!

First off you do want to start off by uninstalling the any printer software that has been installed. Please check Program and Features, for anything listed for the printer, right click and uninstall.  After this with the USB cable still plugged in, you will need to remove the entries from Device Manager. I have included the steps below for you.

Go to device manager.
1. Open up the Universal serial bus controllers list
2. Right click on USB printing support, and click Uninstall
3. Right click on each USB Composite Device, and select Properties
4. Click on the Details tab
5. Change the Property to Hardware Ids
6. Look for any composite device the has a VID_03
7. For the ones that have a VID_03, right click on the composite device, and uninstall
8. Unplug the USB Cable

After this you will need to try install the software again. I have included the link 'HP Photosmart Full Feature Software and Drivers'. Please download and run the installation software. Only plug the USB cable in, when the installation software informs you to.

Please let me know if you are able to successfully install the software, thank you.


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