I have the Photosmart 6520 printer setup on the ip address and running windows 8.1
When I run the printer assistant for scanning on the Windows side everything works fine
BUT when I do to the desktop option and then try and run the scanning option (using the printer assistant) it want to re-setup every time. I went on-line and downloaded the entire printer setup for windows 8.1 and still get the same error.
It was working fine and all of a sudden it started to happen and I have not loaded anything new lately.
Does anyone know how to fix it?
Thanks