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Re: Officejet 6500 wireless (E709n), the print function does not work in Windows 8 (64bit).

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Dear Diary :smileyvery-happy:

 

had a good day all in all - but... not so happy about the printer software procedure so far.... 

 

soooo I placed the laptop next to the printer, switched off firewall and virusprotection and started installing the full suite of software in the dutch version from here.  with USB cable attached. 

 

As soon as all parts were installed and the software started to make settings for different parts, an error message popped up "imaging device not found" :

foutmelding bij installatie usb kabel al vast.jpg

 

the software went on setting the fax and stuff. 

then the "solution centre" software remained open (as normal) with the message of the failure with the scanner. 

 

in the devices the generic symbols of the printer (s)  were visible, but not the scanner.

printerdefinitie na installatie USB mislukte scanner.jpg

 

in paint i can still use the basic scanning.

 

I guess this means that right now not the HP drivers are active but still the generic windows drivers - and thus the more sophisticated communication is still not working...

 

:smileymad:

 


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