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Re: Missing Dialog Text in HP Photosmart C309a series Properties Dialog Box

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HI Virgil315,

 

I'd like to start with a thank you, I appreciate your patience :)

 

Let's skip remove the printer form the server properties for the moment, continue with Completely uninstalling and reinstalling but only do up to step 6. once you complete step 6 and restart the computer try removing the printer driver form the server properties again if it is still there.

 

If you can successful remove the driver at this point then you can proceed to step 7 under 'Completely uninstall and reinstall' again. The software I posted in step 10 above is compatible with Windows 8.1 as well.

 

Keep me posted with the outcome.

 

 


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