HP Support - Technical Support for Devices in Warranty
Case submission to HP Support is available to those whose devices are registered and still in Warranty.
For the rest of us, this is not an option.
HP Support does not generally provide free service for out-of-warranty devices.
Our Community is not HP Support; we do offer help free of charge.
Scroll to bottom > Ask the Community
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Submit a case for Warranty Support / Repair to HP Support.
Reminders
- Case submission to HP Support is available to those whose devices registered and are still in Warranty.
- Not every issue is covered under the standard Hardware Warranty. Purchased Care Pack Warranties differ by contract.
- HP is not a "general" repair facility: Requests for out-of-warranty repairs are generally not accepted.
- If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.
- HP Phone numbers you find on the Internet have likely been hijacked.
HP Technical Support – Contact Information
- Submit information / case online
- Sign in or continue as a guest
- Certain regions provide phone / chat contact only after the case is submitted online
Select a method and contact HP Support…
Open website HP World-Wide Support
Select your region and follow the prompts
Regional Links
USA / Canada > HP® Customer Support - USA
UK > HP® Customer Support - UK
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>>> HP Support on Facebook >>> HP on Facebook
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Some regions offer WhatsApp
NOTE: Submission Checks the device warranty status
Covered regions –Check video at minute 2:08
Video: WhatsApp - HP Support
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In Windows > Settings > System > About > (Support) Online support > Contact an HP Agent
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Open homepage for HP Community > Hover mouse over Support
Beneath Support Resources > Contact Us
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Product Registration
Register your product during first setup or soon afterwards
READ >> Register HP Product and Registration FAQ
Have a Care Pack Warranty that needs to be Registered?
HP Care Pack Registration Page
Warranty Check
Check the Warranty on your product
Warranty Check – Single or Multiple Devices
NOTE: Warranty date is updated after purchase and registration of the device.
If the device is not registered, or if there are other issues, submit a Warranty Dispute form.
NOTE 2: If the single-system-check fails to find your device, use the "multiple devices" method to
check single or multiple devices.
- If necessary, Select your Country on the main website page or at the bottom (click Flag)
- Scroll down > To the right of Check multiple warranties, Click Continue
- Enter the Serial Number and Country for one or more devices / systems to be checked
- Check the box to verify you are "Not a robot"
- Click Submit (at bottom of list entries)
- When the page opens, Click View Details
Reminder: Online database results do not impact the actual contract.
Warranty Dispute
Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.
- If necessary, select your Region / Country: Scroll to bottom of page and click the Flag
- HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty
HP Video – Submit a Warranty Dispute: https://youtu.be/PTMvck49GP4
HP Limited Warranty Statements (General Information)
Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document. Optional Care Pack warranties differ by contract.
- HP Limited Warranty Statements | HP® Official Site
- HP PCs - Damage Not Covered by the HP Standard Limited Warranty
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HP Printer Support Home Page - References and Resources –Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category> Topic > Subtopic
Enter the type and name of your HP device