Hi!
A program I work on at work (which is distributed to people selling my employer's products) has trouble printing correctly on an HP Officejet Pro 8600.
Only part (maybe 1/4th) of the page is printed and is expandeds to fit all the page.
This program prints flawlessly on everybody else's printers.
These people don't work for my employer so we have no control over which printer they chose, they each provide their own printer.
Only the HP Officejet Pro 8600 has trouble printing my employer's program output...
What could be the cause of that? I assume it could be a driver or setting problem but the person who has that problem keeps on insisting he doesn't have that problem with other programs so if it's a driver problem, it doesn't affect his other programs.
The output of the program has a lot of pictures, could this be caused by some sort of OOM (Out Of Memory) problem? I know old lasers/led printer used to have a similar problem when their memory was full.
Any ideas?
As I said only one person who uses an HP Officejet Pro 8600 has that problem, other printers, both made by HP and other brands don't have that problem...
Thank you!
Nick