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Re: setup fails to recognize USB connected printer.

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, Welcome to HP Support Community!

 

I see that you're unable to set up the printer on USB. I'd recommend you go through the steps from the document HP Printers - 'Device Setup Failed' or 'Unknown Device' Message Displays During USB Installation (Windows) to resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


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