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Re: HP Envy 4500 on Win 10 1909 error in spooler blocks printing

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For your info my system is in french but I was able to find the different terms to look for.

I tried to follow the instructions that you provided:  all went well untill the time to install the printer in the control panel, in my case it is in parameters, printers and spoolers, add a printer, my printer is detected, slected it for install......

But I am not asked for the driver, and do not see a Windows update options.

The installation continues until the printer is shown  with the message driver unavailable (pilote non disponible).

During the installation I got a popoup to launch 'HP Envy 4500 Series' application

I launched it and got the message at the end 'software installed and printer installed successfuly and online.

Step 3 invited me to go online and explore the capabilities of the printer and showed me the message your printer is installed and ready for use.

But I still get the same problem


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