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Re: wireless printer does not seem to be connected to computer

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, Welcome to HP Support Community!

 

I see that your printer is in the error state. To provide you with an accurate solution, I'd like to know the following-

  • What is the Operating System installed on your computer?
  • Are you able to make photocopies on the printer?
  • Did you make any changes to the printer or the computer recently?

Meanwhile, reset the printer-

  1. Turn the printer on, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Unplug the power cord from the wall outlet.
  5. Wait at least 60 seconds.
  6. Plug the power cord back into the wall outlet.
  7. Reconnect the power cord to the rear of the printer.
  8. Turn on the printer, if it does not automatically turn on.
  9. Wait until the printer is idle and silent before you proceed.

Keep me posted for further assistance.


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