Hello there, I have decided to use this printer with my Pavilion g6 but have ran into a snag. The driver software will not fully install or fails during final install. Operating system is Windows 7 64 bit. Running IE 10 as web browser. I have tried the supplied driver disk as well as attempting a download of the driver software from HP's website, both have either failed during install or wasn't installed completely. Just a thought, could it be a software conflict between IE and HP's driver. The only reason I am wondering is that I have seen some printer drivers lose functionality when a new version of IE is rolled out and usually a software patch is the fix. I spent several hours yesterday with 2 different HP techs on the phone and via remote access. He was able to get the printer portion operational, but with very limited functionality, and no scanner operation. A follow-up call is arranged for today for more attempts at getting the problem resolved, but thought I may as well post here for recommendations as well.
Does anyone have any suggestions or have any knowledge of software conflicts that could be causing the installation problems? Any help is much appreciated!
Thanks in advance.