Hi Enri_gmj
Sorry to hear about your problem. But is your printer conencted to the network?
Can you try the Print and Scan doctor at the follwoing link?
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02073861&jumpid=ex_r4155/hho/ipg/ccdoc/trailhead_doc
Let us know if it works.
Click on "Kudos" if the solution works.
Sorry to hear about your problem. But is your printer conencted to the network?
Can you try the Print and Scan doctor at the follwoing link?
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02073861&jumpid=ex_r4155/hho/ipg/ccdoc/trailhead_doc
Let us know if it works.
Click on "Kudos" if the solution works.