Have the HP 8710
recent auto update disabled aftermarket cartdriges
( two identicle printers side by side ) one reads the cartdriges just fine and has 1834AR the other has the firmware 1848AR and claims the cartdriges are not installed properly / used cartdridges.
the OOPE is set to disable in the system access menu on the printer ( this does nothing ).
problem is not with the cartdriges as they work perfectly in the other unit.
Technicians claim "there is no way to rollback firmware"
this is a bit stupid.... can someone please chime in here?
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Firmware rollback needed. need 1848AR downgraded to 1834AR No one at HP seem's to know "how"
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