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Unable to print

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Hi Guys,

 

Problem I seem to be having is that all of a sudden I am unable to print to my printer.  Different applications are displaying the "Unexpected Configuration Error" and if I try to print a test page the troubleshooter appears and states that the print failed, but has no suggestions to fix it.  My printer is connected via Wifi only and is served a DHCP address. I have tried the following: Run the HP Print and Scan Doctor - unable to print and no fix, Run the Windows Printer troubleshooter - unable to find issue, The HP Envy  program is able to communicate with the printer and I am able to scan successfully and see the printer status, The printer properties within windows state the printer is online and fine......however to get around this issue I noted that the location of the printer within Windows was stated as an IPv6 address.... odd considering everything else is indicating an IPv4 address - what I did was create a new TCP printer port directly to the printer, which as resolved the issue...until the DHCP lease expires and the printer gets a new IP.  Can anyone shed any light on what is going on here and how to resolve this? I would much prefer to use the proprietry HP printer port so when the IP changes so does the port dynamically.

 

Thanks in advance.


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