HP SUCKS!!! I am having the same problem with my Color Laser Jet Pro MFP M277dw on my "HP" Windows 7 Laptop. I just spent almost $400 in toner cartridges from HP, WHICH WAS MORE THAN I PAID FOR THE PRINTER ITSELF. What the hell does it matter if it is "authentic?!?" YOU WOULD THINK THAT THEY WOULD BE WILLING TO SPEND AT LEAST ONE DOLLAR ON FIXING THIER STUPID PROGRAM!!! HP is nothing but a rip off. I threw away my last two HP printers even though they were in PRISTINE working order. The first was because they would not produce a driver for Windows Vista. Then the next (which was a $350 Inkjet) because I had to spend over $100 in ink just to print 50 pages, or 20 photos, whichever came first. I couldn't sell either of them to a printer repair shop EVEN for parts. They would NOT even take them for FREE! How much f'n money do you need HP? QUIT RIPPING US OFF!!!
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