Well, no help so what I did:
Ran the install using the numeric folder name that the original install was done in.
Install, of course, did not complete but drivers were installed.
After reboot ran Print and Scan doctor to ensure print function was still 100%.
Downloaded 3rd party scanning app- tied to HP Scanning App (which I could not find and shortcut to desktop) Tested scanner and PC-run functions (and HP Imaging Monitor) are 100%, but still no Front Panel scan function.
Tested fax with fax simulator- tested 100%.
Customer is NOT happy that HP Solution Center will not run due to erroneous install. I explained that there is a compatibility issue with HP and windows 7, and that due to the age of the printer it is no longer supported, therefore no new updates available.
Customer will probably buy a new AIO printer sooner than later...made no recommendation as to vendor.
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Re: Officejet 5610xi. "No Scan Option" "Fatal Error" during install, Solution Ce
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