Hi, I'm back. I have been reviewing the steps you gave me to perform the HP printer uninstall/reinstall and have a couple of questions. First, I want to clarify...am I doing an L3 or and L4Uninstall? Secondly, on step number 4/5, I am downloading the software and drivers and the instruction says "once the download is done extracting, cancel the download." Does this mean I do not let it install? Thanks.
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