Hi Everyone,
I just ran this utility again, in it's latest version - the HPPSdr.exe version 3.1 . What it says is "The following products are visible from your computer." "Click the one you want to work with, then click 'Next'"
Our machine is the LaserJet 3050 running under Windows Vista32 on a HP Pavilion dv8408us laptop.
I am running the HP PCL 5 UPD driver and the HP PCL 6 UPD driver concurrently as well as the HP Scanning driver 4.0.4.0 The majority of the time, I use the PCL 5 driver, as the PCL 6 one causes the printer to pause between each page, or at best every 3rd page. I only use the PCL 6 when I want to print pictures or details. The best example is in Google maps. Printing is better and more detailed with the PCL 6 driver.
The only products indicated on the dialog box for the utilty are:
WebEx Document Loader, and
HP Universal Printing PCL 5
The PCL 6 UPD driver and the Scanning driver are not shown .
I'd like to recover the use of the scan button on the machine so I can walk up and scan documents to pdf on the desktop or to email without using the ToolBoxFX package, which has never worked.
How can we get the use of our scan button back?