I had to purchase THREE of these machines and one by one they ALL have the same issues. I hate this product and will never buy one or recommend one to any of my business associates again. I complained soon after I bought them and they sent me a USED and DIRTY replacement they called "Re-Manufactured", which of course canceled my extra insurance policy on the item, PLUS, they wanted my newer machine back..NOT. NEVER NEVER NEVER AGAIN.
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