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it doesn't print

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Hi, 

I'm trying to print some images, but when I click print, the printer doesn't work, it takes the page, it does like 2 cm of color (the image) and nothing else! no error message!

 

I did all the thing that says to do on the HP Print and Scan Doctor 5.1, but it doesn't work.

 

I just bought it 2 months ago so it's NEW!!!!!!!!!!!!!!!! 


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