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Re: HP Solution Center device installation not complete

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Well, I tried to work through the recommended solution. 

 

First, doing the install in another user is no good.  It didn't work either.

 

I did check .NET and discovered that I was backleveled - I had Framework 4 and the latest version is 4.5.  After installing that, and running the seven Windows updates, I tried the rest of the script.

 

Couldn't run step 4, there was no bpd_scan folder and no bpd_scan_carrier executable.

 

Ran scan.msi, no apparent effect.

 

I could now run the install software without getting the "missing disk" message in the first few minutes. Until now I had never got far enough into the process to see  the license and EULA page; and the only time I did see it, when I clicked on the "select files" link I got a blank window.  I tried to install only the drivers; but I got confused among the windows and unintentionally ran an install for everything, including things I don't want on my system like Photosmart Essentials.  This said that it installed HP Solution Center; but during the install of HP Customer Participation (about which I don't give a rat's patoot) the installer hung and I had to kill it.  After which I still can't bring up HP Solution Center.  So I now have to start all over and run the uninstaller.

 

Apart from still being annoyed about this crummy software, I am appalled that the installer should have such a strong dependency on .NET 4.5 which is not mentioned anywhere on the System Requirements page!  I know it isn't because I LOOKED at that page and it was blank.


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