Tried those steps and still nothing!,
when i got to the end of the intallation it just stays on configuring product and the give a fatal error message,
i have tried to do a custom intall without the error message but the HP Solution Centre still won't open so im stumped now!
Now the only reason i need the solution centre is because the printer i have allows me to scan a negative photo and the software develops it with the colours for me,
so can you recommend a software that would be compatable with my printer that will do this?
thanks for your help,
Regards Johnny