Re: New pc running on Windows 8.1 and OfficejetPro L7480 but the printer won't scan.

Hi again Phil:)

Sorry to hear the steps did not help any. We know the copies are working so now I would like you to see a post by  . Read his post and complete the steps he recommends. Hopefully one of them will be the answer to this issue!

Solution Center Corrupted and Cannot Reinstall Software

I hope you're having a great Monday:)