Gemini02
Tried the fix--did not work.
1. Install fixer wants the program to be installed but HP not listed.
2. Purchased new CD. Does not install with or without USB connected. Just starts but nothing on screen and no installation.
3. TriedHP printer install wizard--just loops back.
4. Tried HP print and scan doctor: Got "HP uninstaller component is not present. Please remove product software using windows add/remove program in control panel." No HP in the list.
This computer was XP, but I upgraded to Windows 7 years ago.
Any other ideas?