Sir
I have tried every method under the sun to goad my printer (HP DESKJET INK ADVANTAGE 1515 AIO PRINTER(B2L57B)/BATCH CN3BN17P6S)to act upon my computer files for print action.I installed software from the Cd,downloaded software,and I have tried every suggestion given including the Print and Scan Doctor.The Printer Photocopies on an independent basis.It responds to scanning action through my PC.It doesn't print my MS Word File(It says error in Printer set up.Now ,my MS Word file goes through a process of Windows Installer 2007 going into action before opening the file.The Printer responds to Test Pirnt command given through the Printer(Pressing two switches together) but doesn respond to Test Print through the Print and Scan Doctor Page though it states everything is Ok/Tray out of Paper even when the paper is there).Respondez sil vous plait. HP Support India say that its a PC problem.
Regards
Praveen