Thank you for your time and help. I am sorry to say that despite following your instructions, I could not get things to work. I successfully downloaded the file, and the computer successfully extracted it, but that was as far as we got. I tried it multiple times, and after the file extracts, nothing else happens. Now I don't have any drivers or any HP anything. What next? I still have the printer installation CD, should I proceed to use that?
Thank you.