Hello Kawgirl,
Welcome to the HP Forums!
I understand you are seeing a message that the printer has a status condition. To assist you, I do require the following information:
1. The printer's model number. If you require assistance locating this information, please reference this website: Guide to finding your product number
2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
3. A screen shot of the message.
Please respond as soon as possible. Thanks!
Mario