Hello jshirley3,
Welcome to the HP Forums!
I understand your Solution Center isn't working. I will do my best to assist you! I would recommend performing a "Level Three Uninstall" on your computer:
a) Click on your start menu, then open your Run box and type in %temp%
b) Locate the correct folder starting with "7z" (the correct folder contains "Util" and "CCC" folders).
c) Open folder "Util".
d) Open folder "CCC".
e) Please run the L3uninstall.bat.
f) When the uninstall has completed, restart the computer.
Next, perform a clean boot on your computer. I will provide a Microsoft document on performing this step here. Now, install the full feature software from the HP website here.
Please please your results, as I will be looking forward to hearing from you. Have a great night! :smileyhappy: