Re: hp laser Ronsitaprinter

Hi Ronsita,

What operating system you are using?

For Windows 8, only limited scan functionality is available and PDF is not an option of the provided HP software as you may find listed within How to scan without HP software below:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03755019&tmp_task=useCategory&cc=us&dlc=en&lc=en&product=3547188#N3241

For Windows 7 or below you may use the HP Scan / Scan To application to scan as PDF.