I too have a problem with my OfficeJet 8500 Plus. I have used this printer about 250 sheets in just over 1 year. It just started cleaning the printheads after draining my newly installed print cartridges. I called HP and they refuse to do anything but sell me another OfficeJet model at a very small didcount. They refuse to take responsibility since the printer is out of warranty and one manager even admitted there was an issue with defective print heads and hardware. I have been a loyal HP customer and have purchased many HP printers for my kids and myself. There is a pending class action suit in California.
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